Returns Policy
Our return policy is valid for 28 days from the date of purchase. After this period, we regret that we are unable to offer a refund or exchange. To qualify for a return, the item must be unused, in its original condition, and include the original packaging. Certain items are not eligible for return, such as perishable goods like coffee and food. However, if there are any issues with these products, we will investigate and, where appropriate, arrange a replacement or a refund. Return either via mail or to designated drop off location without restocking fee. Upon safe retrieval of the item we will process appropriate exchange or refund within 7 working days.
Omwani
Our wonderful sourcing partners specialising in East African coffee sourcing from Uganda, Burundi, Rwanda, Ethiopia, Malawi and Kenya.
Omwani have been with us since the word go, and it's always a privilege to work with them. Most recently, we sourced the incredible Basha Bekele from them.
Coffee Cargo
Our wonderful Brazilian coffee partners, focusing on sourcing exceptional Brazilian Coffees.
Phil and the team at Cargo coffee have supplied us with incredible Brazilian coffee from some of the world's best farms, like our Sitio Portella, Sitio Lagoa and a number of other incredible coffees, such as our wonderful Sitio Baixao da Serra, which we supply to our friends over at Grind & Tamp.
You can find out more about Coffee Cargo by following the link here
Karst Organics
Our wonderful sourcing partners based in East Timor.
Karst's phenomenal business integrity has earned them a permanent seasonal spot on our coffee offer list, featuring with us from February - June.
Our mates at Batch Coffee club wrote a lovely review about our coffee with Karst Organics that you can read here
This coffee also features very heavily with our mates at Portuguese inspired York restaurant Tasca Franco
You can find out more on Karst organics by following the link below.
Yundian
Since their inception,Yundian's coffee has become a staple of our coffee offerings.
Chinese coffee production has always been on our radar as having incredible potential due to its incredibly rich agricultural history and diverse terroir.
Yundian have more than earned their spot as our regular partner for Chinese coffees, providing us with some exceptional coffees such as Lu Sun and the Red Sparrow.
Caribbean Goods
Our wonderful Guatemalan coffee sourcing partner.
For more information on Caribbean Goods, follow the link here
Micafe
Our wonderful sourcing partner for various Colombian coffee microlots.
For more information on Micafe, follow the link here
Forest Green Coffee
Our sourcing partner for El Vergel's microlots in Colombia.
Shady & Elias have also earned themselves a permanent spot on our Really Good Decaf Coffee rotation, with their exceptional Decaf from El Vergel.
We have been consistently blown away by the quality of their coffees, especially their Sugarcane Decaf.
For more information about El Vergel, follow this link here
Makicuna
Our wonderful sourcing partners based in Ecuador.
For more information, follow this link here
Cofinet
Our wonderful sourcing partners for various Colombian Microlots.
Bethany, Liam and the rest of the team at Cofinet have been excellent in sorting us out with some spectacular Colombian Microlots.
Currently available is our San Sebastián that you can find roasted for our mate Andy over at Bottle and Bean.
For more information on Cofinet, follow this link here